SERVICES & PRICING

Dillon Dental Networks offers San Diego Dental practices complete dental managed IT services.

When it comes to technology and data, we’ve got you covered.

OFFICE 365

CLIENT REPORTS

NETWORK SERVICES

BACKUP DISASTER & RECOVERY

TECHNICAL SERVICES

HIPAA AND HITECH COMPLIANCE

$1,000 GUARANTEE #1

If you are using all of our security services and get hit with Ransomware, we will pay you $1,000

$1,000 GUARANTEE #2

If we can’t get your backup up and running in less than 1 hour, we will pay you $1,000

HIPAA Violation?

We will give you $1,000 credit for our on-staff HIPAA attorney

 

One-time Setup Fee

$149

Services Included

Security Advantage Baseline Services*

Security Advantage Plus*

White Glove**

(not available in all markets)

Enterprise-Level Firewall Security Management

Enterprise-Level Antivirus

Professionally Managed Windows Updates

Network Domain Management

Staff Training & Dark Web Notifications

Enterprise-Level HIPAA Compliance

Quarterly Hardware Report

Dental Software (PMS, Imaging, etc.)

Dental Devices (Sensors, Cameras, etc.)

Monthly Fee
(Per Computer)

Security Advantage Baseline Services*

Security Advantage Plus*

White Glove**

(not available in all markets)

Workstations

$19.99

$19.99

$199.90

Servers

$29.99

$29.99

$299.90

Estimate for 9 Workstations and 1 Server

$69.99

$99.99

$729.90

Services Included

Security Advantage Baseline Services

Security Advantage Plus*

White Glove*

(not available in all markets)

Monthly Fee (Per Computer)

Security Advantage Baseline Services

Security Advantage Plus*

White Glove*

(not available in all markets)

Other Services

Safe Remote Access (monthly fee per user)

$9.99

Email Management (monthly hosting with encryption, per use with 5-user minimum)

$12.50

Staff Training Including Dark Web Notification (per office)

$49.00

Backup Disaster Recovery Device Instant recovery! (up to 4TB)

Call for pricing

Hardware Pricing

Dell Firewall SOHO Series 250 with 1-year subscription (BUSINESS CLASS)

$649.00

Wireless Access Point

$179.99

Network Switch

starting at $50.00

Dell PowerEdge T140 Server (RAID 1 with 1TB of storage) 5-Year Warranty (BUSINESS CLASS)

$2,800.00

Dell Optiplex Workstation 3080 Workstation 3-Year Warranty (BUSINESS CLASS)

starting at $850.00

Battery Backup

$200.00

Project Services

Domain creation and installation (server)

$1,500.00

Configuring and joining workstations to domain (per workstation)

$200.00

Practice Management Software Upgrade

$449.00

Paperless Consult

$299.00

Switch Install and Setup

$150.00

Hosted Exchange Setup

$600.00

Office 365 Install and Setup

$299.00

Data Management

$299.00

Remote Access Setup (on server)

$299.00

Network Printer/Scanner Setup

$150.00

Guest Wifi Setup

$150.00

PMS Migration to new provider

$499.00

Server encryption

$299.00

The above project prices are estimates only. Our project rate is $149 per hour.

Details and Exclusions

Security Advantage Baseline Services

Requirements: Business-class firewall with active subscription, supported operating systems, backup and data recovery device, and active software support. Not recommended for offices with more than 5 computers

Security Advantage Plus Domain and White Glove

Requirements: Business-class firewall with active subscription, supported operating systems, professionally installed domain, backup and data recovery device and active software support.

Services and Devices NOT Supported

Practice Management Software (Eaglesoft, Dentrix, Carestream, Open Dental, etc.)

Details: It is recommended to get support from the vendor

Dental Sensors (Dexis, Patterson Image, Schick, Sidexis, Romexis, Carestream, Gendex, etc.)

Details: It is recommended to get support from the vendor with this plan

Intraoral cameras

Details: It is recommended to get support from the vendor with this plan

USB printers

Details: USB printers are not recommended for use in a dental network

Unsupported OS (Windows XP, 7, Server 2008, etc.)

Details: It is not recommended to operate an out-of-date OS. This is a security risk

Hardware older than 5 years (Servers or workstations)

Details: It is not recommended to support hardware more than 5 years old. It is a data risk and not a good investment

Legacy and unsupported software

$1,000 Guarantees Requirements

$1,000 Guarantee - Ransomware

Requirements: Must have a DDS Rescue backup and data recovery device. Must have all of the services outlined in the Security Advantage Plus package, along with our hosted email. Must be in full compliance with our recommendations for hardware, software and support.

$1,000 Guarantee - We'll get your backup up and running in 1 hour or less

Requirements: Must have a DDS Rescue backup and data recovery device

Maintenance Plan

Platinum Plan

  • 24/7 Network Monitoring
  • Backup & Disaster Recovery (onsite & cloud)
  • HIPAA Compliance & Training Program
  • Monthly Remote Maintenance & Updates/Patch Management
  • Email Hosting
  • Monthly Hardware & Critical Services Report
  • Unlimited Remote Support (on call help desk)
  • Onsite Support (maintenance on network)
  • IT Hardware & Project Consulting
  • Firewall Management - Manage the process and subscription updates for firewall. Does not include the cost of the subscription or hardware. Must have approved security device

Additional Service Options bundle with your plan

  • Projects/Installation of new hardware
  • Upgrading network

Additional Service Options bundle with your plan

  • Projects/Installation of new hardware
  • Upgrading network
Dental IT Support Services Trial
  • Your dental practice relies on technology to function.  Patient information and data must be safeguarded. Linking up with the right dental IT support services provider is an imperative and important partnership.  Dillon Dental Networks is committed to becoming a part of your team.  We are accessible, responsive, and consider you and your patients our priority.
  • Once you experience our dental IT services, you will see and feel what it is like to have complete security and headache free technology in your practice.  We believe so strongly in our partnership approach to dental IT support services that we offer a 30-day commitment free trial period.  During this time, your practice will have access to our team on an as needed basis for the reduced rate of $99 per hour.*  
  • During the trial, there are no contracts or agreements. You can ask questions, pick our brains, and find out more about what we can do for you.  When the trial ends, there are zero obligations.  Reach out today and feel the difference of a dental IT support services partnership with Dillon Dental Networks.
30 Day Trial